Initial Email
Auto AP Invoice will send an email to the supplier when:
An invoice is ingested without a valid PO Number.
Auto AP Invoice will send an email to the buyer when:
An invoice is ingested where the invoice supplier does not match the PO supplier.
An invoice is ingested where the PO needs to be approved.
An invoice is ingested where the PO has yet to be received.
An invoice is ingested where the PO Receipts have all been invoiced.
An invoice is ingested where the PO Number provided does not exist.
Scheduled Follow-Up Emails
If the problems are resolved (e.g. a supplier sends an amended invoice or a buyer receipts the PO) follow-up emails are not sent. However, follow-up emails are sent for outstanding issues. These are sent as part of the normal scheduled process.
Two parameters determine how scheduled follow-up emails are sent:
Reminder Gap: The number of weekdays between reminders.
Reminder Number: The number of reminders to send before reassigning to the AP Team.
These parameters can be set in the company configuration user codes.