Shipment Cannot be Found

How to Handle the Shipment Cannot be Found Error

John Paul Gilmartin avatar
Written by John Paul Gilmartin
Updated over a week ago

Error Type
Input error
โ€‹
โ€‹Error Message
Shipment cannot be found

Resolution
Ensure that the OrderNum provided in the review screen has a corresponding shipment in the system. If not, create one. If the OrderNum is incorrect, manually enter the POD information into the review screen as a new record.

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