Order/Needbydate Cannot be Found

How to Handle the Order/Needbydate Cannot be Found Error

John Paul Gilmartin avatar
Written by John Paul Gilmartin
Updated over a week ago

Error Type
Input error
โ€‹
โ€‹Error Message
Order/NeedbyDate cannot be found

Resolution
Ensure that the OrderNum provided in the review screen has a corresponding order in the system. If not, create one. If the Order exists but the NeedByDate is blank, enter one. If the OrderNum is incorrect, manually enter the POD information into the review screen as a new record.

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